Support

Need help with Fit Booster? We’re happy to assist with sign-in issues, account deletion, subscription questions, billing, bug reports, and feature feedback.

Contact us

Email us at [email protected]. We typically respond within 1-2 business days.

To help us resolve your issue faster, please include:

Common questions

I’m not receiving my one-time sign-in code

Check your spam or junk folder. The code is valid for 10 minutes; if it has expired, request a new one. You can request a new code once every 60 seconds. If you still don’t receive it after a few minutes, email us at [email protected]and we’ll investigate.

How do I cancel my subscription?

Subscriptions are managed by Apple and cannot be cancelled from inside the app. On your iPhone or iPad, open Settings → [your name] → Subscriptions, tap Fit Booster, and tap Cancel Subscription. You will keep access until the end of the current billing period.

How do I delete my account?

Open the app and go to Profile → Personal info → Delete Account. This permanently removes your profile, workout history, templates, custom exercises, and saved recommendations. Note that deleting your account does not cancel an active subscription - cancel it in your Apple ID settings first.

I was charged but my subscription isn’t active

Open the app and pull to refresh on the subscription screen, or sign out and sign back in. If the issue persists, email us with your Apple receipt or transaction ID and we’ll resolve it.

I want a refund

Refunds for in-app purchases are handled directly by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for the Fit Booster purchase.

Privacy and terms

For details on how we handle your data, see our Privacy Policy. For the agreement governing your use of the Service, see our Terms of Use.